For plumbing contractors and sole-trader plumbers
The run sheet built for how
plumbers actually work.
One-off callouts, installs and gas fitting, booked and dispatched from your phone, tablet or computer with none of the admin. Every client, job, checklist and invoice lives on your own device — no cloud account, no monthly platform bill, and nothing about your customers sent anywhere.
14 days free from when you add your business or first client, then AU$99 a year. Cancel any time. Works offline.
- Today's board: what's booked, who's on it, what's unpaid and which tests are coming due.
- Callouts, installs, gas fitting and compliance checks booked one at a time.
- A run sheet for each plumber, to print, email, text or copy.
- Full-screen checklists for backflow, TMV and gas jobs on site.
- Your logo on quotes, invoices, run sheets, reports and the marketing kit.
- Every byte stays on your device. Export a backup any time.
On the phone, the tablet or the laptop
Every screen fits whatever you've got: a phone in the van, a tablet on the bench, or the computer at home when it's time for the invoices.
The same made-up example business on a laptop, a tablet and a phone: today's board, and Dispatch with each plumber's run sheet to print, email, text or copy. Tap any screen to see it full size.
A one-minute look around
A quick walk through a made-up plumbing business: today's board, a gas fitting checklist ticked off on site, a plumber's run sheet, an invoice and the marketing kit with the business's logo on them.
A one-minute tour with captions and no sound, so you can watch it anywhere. Every business, client, address and job in it is made up.
What it does
The parts of a plumber's week that usually live in a phone, a notebook and a pile of dockets.
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One job at a time
Callouts, installs, gas fitting and compliance checks, booked individually — not forced onto an auto-generating weekly round.
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Run sheets for every plumber
Assign the day's work, then print, email, text or copy each person their run sheet: every job in order with the access notes, materials, checklist and a QR code for the map. Add or change their email right there on Dispatch.
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Checklists that fit the job
Isolate, test, certify. Backflow prevention, TMV testing and gas fitting, full-screen on the phone, not a generic to-do list.
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Invoice on the way out
GST-inclusive invoices straight from the finished job, with your ABN, licence and bank details, marked paid when the money lands, so you can see who still owes what.
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Your logo on everything
Upload it once and it's on your quotes, invoices, job reports, run sheets, printed reports and marketing kit. No logo yet? They show your business name on its own.
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A marketing kit to print
A letterbox flyer, business cards, "next test due" cards for backflow devices and TMVs, and QR cards, filled in with your details. The QR code can save your number to a client's phone.
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Compliance nudges
Backflow and TMV retests come up before they lapse. It's a nudge, not a booking — nothing books itself behind your back.
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No-show reminder drafts
Drafts a polite reminder for upcoming first visits and clients who've missed before, in your own words — you read it and send it, so nothing goes out on its own.
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A user guide inside
A full step-by-step guide in plain English, one tap away on every screen, starting with what's new. It prints too, if you'd rather read it on paper.
A look inside
Real screens from RiserOps, showing its made-up example business. Tap any of them to see it full size.
How it works
Set up and add clients
Your business details and logo, then each client's site address, what they're charged, and anything the plumber needs before they knock on the door.
Book the work
A callout, an install, a gas fitting job. One job at a time, on the day it's actually happening.
Run the day
Print, email, text or copy everyone their run sheet. On site, open the checklist, isolate, test, tick it off, mark the job done.
Invoice and back up
Invoice the finished jobs with your logo on them. Export a backup now and then; it's the only copy that exists.
Pricing
One plan, billed once a year. No per-user fee, no surprise tiers.
Trial
Every feature 14 days
Every feature, no card, no sign-up. The 14 days start when you add your business details or your first client — not when you open the app, and looking around the example business doesn't use them up.
Subscription
AU$99 per year
The whole price — no GST on top. Renews automatically once a year, with a reminder email seven days before. Cancel any time in the billing portal or from your receipt email, with no fee. Without a subscription RiserOps goes read-only: nothing is deleted, and everything stays on your device to view, print and back up.
Where your data lives
- Every client, job, invoice and checklist is stored in your browser on your device
- Photos of the job or the fault, and your logo, stay on the device too, never uploaded
- Run sheets, quotes and QR codes are made on the device and sent from your own email or messages app
- There is no account, no database and no sign-in
- Even the fonts are self-hosted, so the only third-party call the app ever makes is checking your licence key once you've bought one
- Export makes a full backup file you keep wherever you like
What it isn't
- A cloud service. Nothing syncs between devices; move data with Export and Import.
- A compliance authority — it doesn't certify work, lodge a Notice of Work, or replace AS/NZS 3500
- Payroll, accounting or tax software
- Something that quietly charges you every month
Put it on your phone
RiserOps is a web app that installs like a normal app on a phone, a tablet or a computer. No app store needed, and it works with no signal — basements, new builds, the lot.
iPhone or iPad
- Open RiserOps in Safari.
- Tap the Share button.
- Choose Add to Home Screen, then Add.
Android phone or tablet
- Open RiserOps in Chrome.
- Tap the three-dot menu.
- Choose Install app or Add to Home screen.
Laptop or desktop
- Open RiserOps in Chrome or Edge.
- Click the install icon at the right of the address bar.
- It opens in its own window from then on.
Help sheets
Step-by-step sheets with a picture for every step, for iPhone, iPad and Android. Print them, or keep them on the phone.
Put RiserOps on your phone
Six steps for Android, then six for iPhone and iPad, from opening the browser to RiserOps's icon on your Home screen.
Open the sheetPDF, two A4 pages, 551 KB.
Backups: make one, load one
Page one emails a backup to yourself or family. Page two puts it back, on the same phone or a new one.
Open the sheetsPDF, two A4 pages, 507 KB.
Questions
When does my free trial start?
When you add your business details or your first client — not when you first open the app. Looking around, loading the example business and changing things in it don't count. RiserOps tells you when the 14 days have started, and the start date goes into your backups, so restoring on a new phone carries on the same trial rather than starting another.
Can I email my team their run sheet?
Yes. On Dispatch, each person has Print, Email, Text and Copy for their day, with every job's address, access notes, materials and checklist. Email opens your own email app, addressed to them; add or change their email on the spot, or in Settings under Team. Nothing goes through RiserOps, and it notices when the day has changed since you sent it.
Can I put my logo on invoices?
Yes. Upload it once in Settings and it goes on your quotes, invoices, job reports, run sheets, the printed Reports page and every piece of the marketing kit. From a phone or tablet you can pick it from your photos. Without a logo, those pages simply show your business name.
Does it work on my tablet?
Yes, held upright or on its side, as well as on a phone, a laptop or a desktop. Every screen has been fitted to each size, with bigger buttons on a touch screen. Each device keeps its own copy, though, so pick one as your main book and move it with a backup file if you switch.
Does it work in a basement with no signal?
Yes. Once it's installed it runs fully offline — the whole app and all your data are already on the device. You only need a connection to open it the very first time and to activate your licence; after that it re-checks the licence now and then when it's online, and being offline never locks you out.
Why is everything blue, brown and green?
Blue for water and pipes, brown for copper fittings, and green is reserved only for "compliant" and "done" — it never doubles as the brand colour, so it stays legible as a status signal. A small thing, but it means the colours already mean something to a plumber.
What happens after the 14-day trial?
RiserOps becomes read-only until you subscribe. Nothing is deleted: every client, job, quote, invoice and photo stays on your device to view and print, you can still send quotes, invoices and run sheets you've already written and record payments on them, and Export still makes a full backup.
Can my apprentice see the same jobs?
Not live. RiserOps has no server, so each device holds its own copy. Most small outfits run it on one phone or tablet and send each person their run sheet from there. Export and Import move everything between devices when you need to.
What happens if I lose my phone?
Your data was only on that phone, so you'd restore from your last Export file. Make one whenever you've done a lot of work — it's a single file you can keep in email, Drive or iCloud.
Does it certify my work?
No. The checklists are a prompt so nothing gets skipped, not a certificate. Compliance testing, gas certification and any paperwork required under AS/NZS 3500 or your state regulator remain entirely your responsibility.
RiserOps is looking for testers.
It's in its last round of testing before it opens. If you're a plumber and want to try it on your own jobs, email riserops@idleideas.com.au and say whether you work on your own or with a team.